Shipping Policy

1. Free Worldwide Shipping

We are proud to offer Free Worldwide Shipping on all orders — no minimum purchase required.
No hidden fees, no surprises at checkout — what you see is what you pay.

2. Order Processing Time

All orders are processed within 1–3 business days after receiving your confirmation email.
You’ll receive another notification once your order has been shipped.
(Please note: Orders placed on weekends or holidays will be processed on the next business day.)

3. Estimated Delivery Time

Our typical delivery times are:

  • United States, Canada, UK & Europe: 7–15 business days

  • Australia & New Zealand: 10–18 business days

  • Asia & Middle East: 8–14 business days

  • Rest of the World: 12–20 business days

Delivery times may vary slightly depending on your location and customs clearance.

4. Order Tracking

Once your order has been shipped, you’ll receive an email and SMS notification containing your tracking number and a link to monitor your shipment in real time.
If you don’t see tracking updates right away, please allow 24–48 hours for them to appear.

5. Delays

While we strive to deliver your order on time, occasional delays can occur due to factors beyond our control such as:

  • Customs inspection

  • Global shipping congestion

  • Weather or logistical disruptions

We appreciate your patience and understanding in such rare situations.

6. Lost or Damaged Packages

If your order hasn’t arrived within the expected delivery timeframe or arrives damaged, please contact us immediately at contactus@onocases.com
We’ll investigate and make it right — either by resending your order or issuing a refund, depending on the situation.

7. Contact Us

For any questions about shipping, tracking, or delivery times, feel free to reach out at contactus@onocases.com
Our support team is always ready to help!

Thank you for shopping with us — we’re committed to getting your order delivered safely and on time, anywhere in the world!