Privacy Policy

The Privacy Policy describes how ono cases (referred to as “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collecting Personal Information

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. Below is a detailed explanation of what we collect and why:

Device Information

  • Examples: Web browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and interaction data.

  • Purpose: To load the Site accurately and analyze Site usage for optimization.

  • Source: Collected automatically via cookies, log files, web beacons, tags, and pixels.

  • Disclosure: Shared with our e-commerce platform, Shopify, for business purposes.

Order Information

  • Examples: Name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

  • Purpose: To fulfill your orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, prevent fraud, and—if you opt in—send updates or promotional offers.

  • Source: Collected directly from you through the checkout form or live chat.

  • Disclosure: Shared with Shopify for order processing and fulfillment.

Customer Support Information

  • Examples: Any information you provide when contacting us for help.

  • Purpose: To provide efficient and personalized customer support.

  • Source: Collected directly from you through our contact or chat channels.

2. Using Personal Information

We use your Personal Information to provide our services to you, including:

  • Offering and selling products,

  • Processing payments,

  • Shipping and fulfilling orders,

  • Communicating about your order,

  • Updating you about new products, services, and promotions (if you’ve opted in).

3. Cookies

Cookies are small data files that are downloaded to your device when you visit our Site. They improve your browsing experience by remembering your actions and preferences—such as login details and location—so you don’t need to re-enter them each time.

We use the following types of cookies:

  • Functional Cookies: For essential site functions and performance.

  • Performance Cookies: To understand how visitors interact with the Site.

  • Advertising Cookies: To deliver relevant ads and offers.

  • Social Media or Content Cookies: To enable sharing and social features.

You can manage or disable cookies in your browser settings. However, this may affect your ability to use some features of the Site.

4. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions or concerns about this Privacy Policy, please contact us through our Contact Us page or via email at contactus@onocases.com.